You may not realise it, but telephone numbers can have a huge impact on the success of your business. These days, people don’t react too well to cold calls so the best way to maximise success is to encourage potential customers to call you. Now this can be quite difficult but offering an attractive phone […]
You may not realise it, but telephone numbers can have a huge impact on the success of your business. These days, people don’t react too well to cold calls so the best way to maximise success is to encourage potential customers to call you. Now this can be quite difficult but offering an attractive phone number could significantly increase the amount of inbound calls that your business receives.
You’ll attract more enquiries
Customers are much more likely to enquire if you’re offering them a contact number that is free to call, and this is where 0800 numbers come in. 0800 numbers are completely free to call within the UK from both landlines and mobiles so if a customer has the even slightest interest in the service you offer, they know they’ll be able to contact you free of charge. When advertising an 0800 number you could receive up to 185% more responses! This increase in enquires can only be a positive for your business.
Removes barriers when advertising outside of your local area
Using a 0800 number also goes a long way in increasing the appeal of your business when you advertise outside of your local area. An 0800 number masks your company’s location and allows easy expansion into new territories. For a business that offers it’s service across the whole of the UK, advertising a local STD number will actually restrict your business to one geographical location. Advertising a Freephone 0800 number will help you appear more established and can create a greater level of trust with your customers. If you have the trust of your customers then they are increasingly likely to buy from you.
Total control of your incoming calls
Not only is choosing an 0800 number extremely convenient for your customers, but they can also work out well for you too. Your 0800 number is totally flexible and can be routed via our online control panel to any UK landline or mobile. This means you can control where you answer the incoming calls whenever you choose, and ensure you never miss an important phone call.
Improves the day to day running of your business
With a Call Center 0800 number you have the option to add a wide range of extra call handling services that help improve the day to day running of your business. We can completely customise services to meet the needs of your business. For example, with a call routing plan you can choose when and where your phone rings by setting working days and working hours and have it automatically ring through to a voicemail or different number outside of your working hours.
You can set up a virtual switchboard where customers can select which department they’d like to be put through to at the beginning of the call. This will save your members of staff a huge amount of time as they won’t have to answer queries that need to be dealt with by another department. Alternatively of course, we can answer your business calls for you when you’re unavailable.
With our telephone answering service we’ll professionally answer your business phone calls on your behalf and forward all the details to you by email. So if you’re struggling to keep up with demand during busy periods, we can take some of the weight off your shoulders. It’s perfect for holiday seasons and peak trading periods.
If it sounds like using an 0800 number could be a good solution for your business or if you have any questions, then please give us a call, free of course on 0800 357 678.