The Telephone Answering Service for Business

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Post-COVID Call Queues Are Going to Rise – By A LOT

The pandemic has changed life for all of us in many different ways – but interestingly, information recently published at Mortgage Introducer shows that we might be expected to queue for longer on the phone than we’re used to. But why might this be the case? A Moneypenny survey has revealed that businesses across the […] Read…

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HMRC Phone Scams are Back on the Rise

While IVR systems and virtual switchboards are built for the purpose of offering genuine support to callers and customers, there are sadly still those rogue operators out there who are using advanced telephony features to help scam innocent people out of money. According to reports in the British press in recent weeks, it seems that […] Read…

Increase Productivity with a Low Cost Call Answering Service

Increase Productivity with a Low Cost Call Answering Service

Productivity – it’s something that all businesses want to harness at one time or another. However, it’s something of a mystery. It’s hard to measure, and from person to person, being productive can look a little different. However, when you look at the numbers a business has to handle regularly, it becomes clear that poor […] Read…

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A Virtual Receptionist to Support Your Business

If you’re in the process of growing your business, it’s likely that you will be looking for different ways to help improve your efficiency and productivity. After all, there’s only so much that you can do in any given working day, but at the same time, you are always going to want to provide your […] Read…

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Tracking Your Calls? 10 Reasons Why You Should

Businesses consume data like nothing else. Data helps us to understand how we can grow our companies more efficiently, where we can save money, and more importantly, how we can continue to serve our customers to the standards they expect, and beyond! However, it can be all too easy to get bogged down in data, […] Read…

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Get a Free 0800 Number from Call Center

Are you in the process of growing your business for the better? It may be worth looking closely at the way you handle and process calls. After all, the easier you make things on your initial callers, the more interest you are likely to continue garnering! However, knowing exactly what works for your customers isn’t […] Read…

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How to Make Free International Calls

Do you find that you need to make calls abroad more and more frequently? Is your mobile or landline carrier restricting you in terms of the number of calls you can make overseas? Are you finding calling such numbers expensive? Maybe it’s time to look for a free package which can allow you to connect […] Read…

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Is Your Business Missing Important Calls?

If there’s one thing that all businesses will strive for, it’s leads. After all, customers keep them going! However, there might come a time when you find it hard to reach out to the right customers. Tastes change, as do markets, and over time, you are going to need to be careful to meet up […] Read…

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Do All Businesses Need 0800 Numbers?

If you’re just starting a business or enterprise of your own, then it’s likely you’re going to be looking to other companies and firms for inspiration. It’s only natural! You might find that other businesses in your industry use specific software, run a particular set of services, or even handle their calls a particular way. […] Read…

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Need Help Answering Your Overflow Calls?

When you first set up a business, you will likely notice early on that there needs to be a balance between finding new leads, while managing your existing clients. It’s hard to know which way to lean, at least at first! You need to make sure that you keep all your current clients happy, while […] Read…